A customer calls
The phone rings
New lead, current customer, vendor, or after-hours emergency.
Your trained AI Front Office
Stop losing jobs because nobody answered the phone.
Software gives you settings. Trixie Technologies gives you a trained Front Office—built around the way your company actually works, so you can stay on the job instead of answering the phone.
Trained around your business Knows when to bring you in Ready to work in about 10–14 business days
Incoming after-hours call
Copperline Plumbing & Drain
Mia
Thanks for calling Copperline Plumbing. Is water actively leaking, or is the heater simply not producing hot water?Caller
No leak—we just don't have any hot water.Mia
I can schedule a technician. I have tomorrow at 9:00 AM or 1:30 PM.Call
Answered
Lead
Qualified
Job
Booked
Built first for contractors and home-service businesses
Every call answered · more jobs booked · customers cared for · your workday protected
Meet your new Front Office
Every call is handled before it interrupts your day.
Trixie stands between the ringing phone and your crew—welcoming the customer, moving the job forward, and bringing you in only when a real person is needed.
Trixie answers first
Your Front Office gets to work
Greets them, understands what they need, answers questions, qualifies the job, and follows your rules.
You stay in control
Only the right work reaches you
Get a booked appointment or clear summary—or take a warm transfer when your judgment is needed.
Caller gets help Job keeps moving You keep working
A better day, every day
The reliable teammate your busy office has been missing.
You do not have time to learn another tool. We train and manage your Front Office for you, so it shows up every day ready to answer, reassure, and turn more calls into paying work.
Never miss another call
Your Front Office picks up nights, weekends, lunch breaks, and every minute you are on a ladder, under a sink, or with a customer.
Book more jobs
Good callers get the next step they need—an appointment, a qualified estimate request, or a fast transfer—instead of calling your competitor.
Know who needs you
Every lead arrives with the name, address, service need, urgency, and details your crew needs to take action.
Keep customers happy
Callers get a warm, professional answer and clear expectations, even when nobody in the field can stop to pick up.
Protect your focus
Routine questions are handled, urgent calls follow your on-call rules, and only the calls that truly need you reach your phone.
Start every day caught up
Wake up to booked work and clear call notes—not a pile of voicemails you have to chase between jobs.
More work without more interruptions
A missed call is often a customer calling the next company.
Your Front Office is on duty while you are driving, working, helping another customer, or sleeping. You get more chances to win the job without sacrificing the one already in front of you.
Hear your Front Office book a jobMissed-call calculator
What could unanswered calls be costing?
Potential monthly revenue
$9,353
Illustrative estimate only. Real results depend on call quality, service area, availability, and the business's close rate.
Managed AI Front Office
A trained Front Office, not another dashboard.
We learn your business, configure and train Mia, test real scenarios, launch, monitor, and continue tuning the service. Choose the role that fits your call volume and how far you want each conversation carried.
Starter
$99
/month
$199 one-time onboarding
For very small businesses that need dependable answering and lead capture.
- 24/7 AI call answering
- Custom business greeting
- Business-specific FAQs and knowledge
- Caller information and message capture
- Lead qualification
- Call summaries and transcripts
- Text and email notifications
- Basic routing and escalation
- Approximately 400 included AI voice minutes
Professional
$199
/month
$399 one-time onboarding
For businesses ready for a managed Front Office that moves calls all the way to the right next step.
- Everything in Starter
- Appointment scheduling and deeper lead qualification
- Live call routing and transfers
- Customer, vendor, and emergency handling rules
- Custom business knowledge
- Text confirmations and follow-up
- Calendar and selected CRM integration
- Detailed transcripts and summaries
- Custom workflows
- Monthly performance review and ongoing optimization
- Approximately 1,200 included AI voice minutes
Premium
$349
/month
$749+ onboarding, depending on complexity
For businesses wanting a broader managed AI Front Office across more workflows and lines.
- Everything in Professional
- Approximately 2,500 included AI voice minutes
- Advanced workflows
- Multiple departments or lines where appropriate
- Advanced integrations
- Priority optimization and support
- Expanded customer follow-up and intake capability
- Preparation for additional AI employee and workforce functions
Included AI voice minutes reset monthly. Additional usage is $0.20/minute. Integrations and unusual call-flow requirements are confirmed before service begins.
Built for the trades
For people who cannot stop working every time the phone rings.
Whether you are under a house, on a roof, in a panel, or running a crew, your customers still deserve an answer—and you deserve time to finish the job safely.
01
Plumbing & drain service
02
HVAC & refrigeration
03
Electrical contractors
04
Roofing, gutters & exteriors
05
Remodeling & restoration
06
Appliance & equipment repair
A thoughtful onboarding
Train your new Front Office once. Count on it every day.
In about 10–14 business days, we learn how your company works, practice the calls that matter, and prepare your Front Office for its first day.
01
Meet the business
We learn your services, customers, schedule, service area, priorities, and when you want to be called.
02
Train the role
We teach your Front Office how to greet callers, answer questions, book work, and follow your rules.
03
Practice together
You try real situations. We refine every answer until the important moments feel right.
04
Start the first day
We connect your phone, watch early calls closely, and keep your Front Office performing at its best.
A workforce built for real work
Built by someone who understands that trust has to be earned.
Founder Brian Rezendes brings decades of hands-on experience solving real problems for homeowners, contractors, service crews, and small businesses. Trixie Technologies exists to give those businesses capable, dependable help—not another dashboard to manage.
Read the original Business Insider articleDependable help. Clear boundaries. You stay in control.
You approve how your Front Office represents the business. It knows its role, follows your rules, and brings in a person whenever judgment matters.
Your future AI workforce
Start with the Front Office. Add help as your business grows.
Your first hire answers the phone. Future AI employees can take on the repetitive work that slows down your office—each with a clear job and a practical reason to join the team.
Office Coordinator
Keeps contracts, invoices, permits, and job paperwork organized so your team can find what it needs.
Team Resource
Gives your crew quick, consistent answers from your price books, policies, manuals, and procedures.
Training Coach
Helps new hires learn your way of working and gives the whole team a dependable place to ask questions.
Customer Care Rep
Follows up, answers routine questions, and makes sure customers never wonder what happens next.
Operations Assistant
Takes repetitive office work off your plate with practical help built around the way your company runs.
Meet your next team member
Ready to stop choosing between the job and the phone?
Tell us about your trade, your customers, and the calls that interrupt your day. We'll show you exactly how a dependable Front Office could work alongside your team.